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Healthcare System in Estonia

Navigate the Estonian healthcare system with confidence - from health insurance to finding doctors and understanding your coverage.

Healthcare in Estonia: Overview

Estonia has a public healthcare system funded through health insurance. Here's the good news:

  • High quality care — Modern facilities, well-trained doctors
  • Digital health records — Access everything online
  • Prescription integration — Digital prescriptions sent directly to pharmacies
  • English available — Most doctors in Tallinn speak English

Health Insurance (Ravikindlustus)

How It Works

Estonian health insurance is tied to employment and social tax:

  • Employed? Your employer pays social tax → you're covered
  • Self-employed? You pay social tax → you're covered
  • Not working? You may need to arrange coverage

Who Is Covered Automatically

| Status | Coverage | |--------|----------| | Employed (contract) | Yes - through employer | | Self-employed (paying social tax) | Yes | | Registered unemployed | Yes | | Students (full-time) | Yes | | Children (under 19) | Yes | | Pregnant women | Yes | | Pensioners | Yes | | Parental leave | Yes |

Who Needs to Arrange Coverage

  • Self-employed not paying social tax
  • Unemployed not registered with unemployment fund
  • Recently arrived (may have gap)
  • Some freelancers

The Insurance Card

Your Estonian ID card serves as your health insurance card:

  • No separate card needed
  • Present ID card at any healthcare facility
  • Digital verification happens automatically

Checking Your Coverage

  1. Go to eesti.ee
  2. Log in with ID card/Mobile-ID
  3. Navigate to "Health and healthcare"
  4. Check insurance status

Or use the patient portal: digilugu.ee

Finding Healthcare Providers

Family Doctor (Perearst)

Your first point of contact for most health issues:

How to register:

  1. Choose a family doctor accepting patients
  2. Contact their office or apply online
  3. Complete registration form
  4. Receive confirmation

Finding a doctor:

English-speaking family doctors in Tallinn:

  • Qvalitas (multiple locations)
  • Medicum (chain)
  • Confido (chain)
  • Many independent clinics

Specialists (Eriarst)

Referral usually required from family doctor:

  • Cardiologist, dermatologist, gynecologist, etc.
  • Some direct access available (dentist, ophthalmologist, psychiatrist)
  • Wait times vary by specialty

Hospitals (Haigla)

Major hospitals in Tallinn:

  • North Estonia Medical Centre (PERH) — Largest, comprehensive
  • East Tallinn Central Hospital (ITKH) — Good emergency care
  • Confido — Private, modern
  • Fertilitas — Women's health

Emergency Care

Emergency (Erakorraline abi):

  • Call 112 for emergencies
  • Go to emergency room (EMO) at major hospitals
  • Always covered, regardless of insurance status

Urgent but not emergency:

  • Contact family doctor first
  • Walk-in clinics available (Qvalitas, Medicum)
  • Private clinics often have same-day appointments

Costs and Coverage

What's Covered (With Insurance)

| Service | Patient Pays | |---------|--------------| | Family doctor visit | Free - €5 | | Specialist (with referral) | Free - €5 | | Hospital care | Free (may have small daily fee) | | Ambulance | Free | | Pregnancy & birth | Free | | Child healthcare | Free | | Vaccinations (standard) | Free | | Lab tests (ordered by doctor) | Free |

What's Not Fully Covered

| Service | Cost | |---------|------| | Dental (adults) | Mostly out-of-pocket | | Optical/glasses | Out-of-pocket | | Certain medications | Partial coverage | | Elective procedures | Varies | | Private rooms | Extra fee |

Prescription Medications

Estonia has a prescription benefit system:

  • Medications categorized by coverage level
  • 0%, 50%, 75%, 90%, or 100% covered
  • Chronic conditions often well covered
  • Check prices at ravimiregister.ee

Digital Health Services

Estonia is a leader in e-health:

Patient Portal (Digilugu.ee)

Access your complete health records:

  • Test results
  • Visit summaries
  • Prescriptions (active and history)
  • Vaccination records
  • Referrals
  • Sick leave documentation

Digital Prescriptions

No paper prescriptions in Estonia:

  1. Doctor enters prescription in system
  2. Go to any pharmacy with ID card
  3. Pharmacist retrieves prescription
  4. Get medication

E-consultation

Many family doctors offer:

  • Online consultations
  • Secure messaging
  • Video calls (some clinics)

The Patient Journey

Typical Process

  1. Health issue arises — Call family doctor or book online
  2. See family doctor — Same day to few days wait
  3. Referral if needed — To specialist
  4. Specialist appointment — Wait varies (days to weeks)
  5. Treatment/follow-up — As prescribed
  6. Prescriptions — Pick up at any pharmacy

Wait Times

Reality check on public healthcare:

  • Family doctor: Usually within days
  • Urgent issues: Same day
  • Specialists: Weeks to months (varies)
  • Elective surgery: Can be months

Reducing wait times:

  • Go private (pay out-of-pocket)
  • Some insurers offer faster access
  • Check multiple providers

Private Healthcare Options

Why Go Private

  • Shorter wait times
  • More control over scheduling
  • Specific doctor preferences
  • Comfort/amenities
  • Services not covered publicly

Major Private Providers

Confido

  • Modern facilities
  • English speaking
  • Most specialties
  • confido.ee

Qvalitas

  • Family medicine focus
  • Multiple locations
  • Good for expats
  • qvalitas.ee

Medicum

  • Wide range of services
  • Established network
  • medicum.ee

Private Insurance

Supplementary insurance options:

  • Ergo — Health insurance packages
  • If P&C — Supplementary coverage
  • Compensa — Various plans

Benefits may include:

  • Faster specialist access
  • Private hospital rooms
  • Dental coverage
  • International coverage

Pharmacies (Apteek)

Finding a Pharmacy

Pharmacies are common throughout Tallinn:

  • Major chains: Apotheka, Benu, Südameapteek
  • Hours: Many open 9:00-20:00 weekdays
  • 24-hour pharmacy: Tõnismäe Apotheka (Tõnismägi 5)

Buying Medications

  • Present ID card for prescriptions
  • Some medications require prescription (antibiotic, etc.)
  • Basic medications available over-the-counter
  • Pharmacists can advise on minor ailments

Mental Health

Available Services

  • Psychiatrists (covered with referral)
  • Psychologists (limited coverage)
  • Therapy (mostly private/out-of-pocket)
  • Crisis helpline: 116 123

Finding English-Speaking Therapists

  • Ask for referrals in expat groups
  • Peaasi.ee — Mental health resources
  • International clinics often have options

Dental Care (Hambaravi)

Reality Check

Dental care is largely out-of-pocket for adults:

  • Basic exam: €30-60
  • Cleaning: €50-100
  • Filling: €60-150
  • Crown: €300-500

Coverage:

  • Children (under 19): Covered
  • Emergency dental: Partially covered
  • Pregnant women: Some coverage

Popular clinics:

  • Unimed Dental
  • Hammaskliinik Matto
  • Nordic Dental

For New Arrivals

First Steps

  1. Confirm insurance status — Via digilugu.ee
  2. Register with family doctor — Priority
  3. Transfer medical records — If needed
  4. Update vaccinations — Check requirements
  5. Find pharmacy — Near home/work

If Uninsured Initially

Options:

  • Purchase private insurance
  • Pay out-of-pocket (rates reasonable)
  • Emergency care always available
  • Sort out employment/status to get covered

Important Contacts

| Service | Contact | |---------|---------| | Emergency | 112 | | Health info line | 1220 | | Poison center | 16662 | | Tervisekassa (insurance) | tervisekassa.ee | | Patient portal | digilugu.ee |

Healthcare Vocabulary

| Estonian | English | |----------|---------| | Arst | Doctor | | Perearst | Family doctor | | Õde | Nurse | | Haigla | Hospital | | Apteek | Pharmacy | | Retsept | Prescription | | Ravikindlustus | Health insurance | | Erakorraline abi | Emergency care | | Kutsung | Appointment | | Haigusleht | Sick leave certificate |

Take care of your health! 🩺

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