Back to Culture Guide
practical6 min read

Mobile & Internet Providers

Get connected in Estonia - compare mobile plans, internet providers, and set up the connectivity you need for life in Tallinn.

Connectivity in Estonia: Overview

Estonia is one of the most connected countries in the world:

  • Free WiFi everywhere — Parks, buses, most public spaces
  • Fast mobile networks — 4G/5G coverage excellent
  • Affordable plans — Competitive market
  • No contracts required — Prepaid options work great
  • eSIM friendly — Modern approach

Mobile Operators

The Big Three

Estonia has three main mobile operators:

Telia

The incumbent, largest network

  • Best coverage overall
  • Premium pricing
  • Excellent customer service
  • Most physical stores
  • Website: telia.ee

Elisa

Strong alternative, competitive

  • Very good coverage
  • Slightly lower prices than Telia
  • Good customer app
  • Popular with younger users
  • Website: elisa.ee

Tele2

Budget-friendly option

  • Good urban coverage
  • Lower prices
  • Uses Telia network for roaming
  • Best value for basic needs
  • Website: tele2.ee

Types of Plans

Prepaid (Kõnekaart)

Best for new arrivals:

  • No contract required
  • Buy SIM, add credit
  • Top up as needed
  • Can convert to contract later

How to get:

  • Any phone store
  • R-Kiosk
  • Supermarkets
  • Directly from operator stores

Documents needed:

  • Passport or ID
  • May need Estonian personal code (some stores)

Contract (Leping)

Once you're settled:

Requirements:

  • Estonian ID card OR residence permit
  • Estonian bank account (for direct debit)
  • Personal code (isikukood)
  • Sometimes credit check

Benefits:

  • Better monthly rates
  • Phone subsidies available
  • More data/minutes
  • Priority customer service

eSIM

Available from all operators:

  • Order online
  • Activate instantly
  • Great for dual-SIM phones
  • Tourist-friendly options

Comparing Plans (2024)

Prepaid Rates

| Operator | Basic Plan | Data | Calls/SMS | |----------|-----------|------|-----------| | Telia | €5.99/mo | 5GB | Unlimited | | Elisa | €5.99/mo | 5GB | Unlimited | | Tele2 | €4.99/mo | 5GB | Unlimited |

Contract Plans

| Operator | Mid-Tier | Data | Includes | |----------|----------|------|----------| | Telia | €19.99/mo | 50GB | Unlimited calls, EU roaming | | Elisa | €17.99/mo | 50GB | Unlimited calls, EU roaming | | Tele2 | €14.99/mo | 50GB | Unlimited calls, EU roaming |

Unlimited Data

| Operator | Unlimited Plan | |----------|----------------| | Telia | €29.99/mo | | Elisa | €24.99/mo | | Tele2 | €19.99/mo |

Prices approximate, check current offers

Mobile-ID

What Is It?

Mobile-ID turns your SIM card into a digital identity tool:

  • Login to bank
  • Sign documents digitally
  • Access government services
  • Works like ID card, without the reader

Getting Mobile-ID

  1. Visit operator store with ID card
  2. Request Mobile-ID enabled SIM
  3. Set your Mobile-ID PINs
  4. Activate (may take 24 hours)

Cost: Usually included in plans or €1-2/month

Why You Want It

  • Sign contracts from your phone
  • Login to banking anywhere
  • No card reader needed
  • Backup for ID card

Home Internet

Fiber Optic (Kiudoptika)

Most Tallinn apartments have fiber access:

| Provider | 100 Mbps | 500 Mbps | 1 Gbps | |----------|----------|----------|--------| | Telia | €24.99 | €29.99 | €39.99 | | Elisa | €19.99 | €24.99 | €29.99 | | Tele2 | €19.99 | €24.99 | €29.99 |

Check availability:

  • Ask building manager
  • Check provider websites
  • Multiple providers often available

Cable/DSL

Older buildings may have:

  • Cable internet (Starman/Elisa)
  • DSL (slower, being phased out)
  • Check what's installed

Mobile Internet (4G/5G)

Alternative for:

  • Short-term stays
  • No fixed connection available
  • Backup connection

Unlimited mobile plans work well for home use.

Setting Up Home Internet

Process

  1. Check availability — Enter address on provider website
  2. Choose plan — Speed vs price
  3. Order online — Or in store
  4. Installation — Technician visit (usually free)
  5. Router provided — Included in most plans

Typical Wait Time

  • Fiber (existing): 1-3 days
  • New installation: 1-2 weeks
  • May be faster or slower depending on building

Equipment

Usually included:

  • WiFi router
  • All cables
  • Installation

You can use your own router if preferred.

TV & Streaming

TV Packages

All operators offer IPTV:

What's included:

  • Estonian channels
  • International channels
  • On-demand content
  • Recording features

Typical cost: €10-30/month added to internet

Popular Streaming

Works perfectly in Estonia:

  • Netflix
  • Amazon Prime
  • HBO Max
  • Disney+
  • Local: Jupiter (Estonian content)

Note on Geo-Restrictions

Some content may differ from home country due to licensing. VPNs work fine.

Free WiFi

Where to Find It

Free WiFi is everywhere:

  • Public buses and trams
  • Parks and squares
  • Shopping centers
  • Cafes and restaurants
  • Libraries
  • Government buildings

Quality: Generally good, especially in newer installations.

WiFi Networks

  • tallinn — City's free network (requires registration)
  • eduroam — If you have university credentials
  • Business WiFi — Usually password on receipt

For Remote Workers

Best Setup

Recommendation for digital nomads:

  1. Primary: Fiber at home (cheapest per GB)
  2. Backup: Unlimited mobile data plan
  3. Coworking: Most have excellent WiFi

Coworking Internet Quality

Major coworking spaces have:

  • Gigabit connections
  • Backup lines
  • Professional networking
  • Meeting room connectivity

Cafes for Working

Most cafes have good WiFi:

  • Röst (Telliskivi)
  • Fotografiska
  • NOP
  • Kohvik Moon

Tips for New Arrivals

First Day

  1. Buy prepaid SIM at airport or R-Kiosk
  2. Top up credit (online or at kiosk)
  3. Connect to free WiFi in public areas

First Week

  1. Compare plans for your usage
  2. Visit operator stores to ask questions
  3. Set up Mobile-ID (very useful)

After Settlement

  1. Order home internet if needed
  2. Consider contract plans (better value long-term)
  3. Bundle services for discounts

Coverage Quality

In Tallinn

All operators have excellent coverage:

  • 4G everywhere
  • 5G rolling out (city center first)
  • No dead zones in urban areas

Outside Tallinn

  • Main roads: Good
  • Rural areas: May have spots with weaker signal
  • Telia generally best rural coverage

Keeping Your Number

From Another Country

Porting international numbers is complex:

  • Generally not possible for mobile
  • Consider Google Voice or Skype for old number
  • Get Estonian number for local use

Between Estonian Operators

Easy number porting:

  • Request port at new operator
  • Keep old SIM active during process
  • Usually takes 1-3 days
  • Free by law

Customer Service

Language Support

All operators offer English:

  • Stores in Tallinn center
  • Phone support (limited hours)
  • Chat support
  • Email

Store Locations

Telia: Viru Keskus, Kristiine, Ülemiste Elisa: Viru Keskus, Rocca al Mare Tele2: Viru Keskus, Solaris

Useful Vocabulary

| Estonian | English | |----------|---------| | Mobiiltelefon | Mobile phone | | Kõnekaart | Prepaid card | | Leping | Contract | | Andmeside | Data | | Kiudoptika | Fiber optic | | Ruuter | Router | | Parool | Password | | Ühendus | Connection |

Stay connected! 📶

Need more help settling in?

Explore our neighborhood guides and connect with the expat community.